Resolution and FPS we support for monitors (in one and two monitor situations)
Dual monitor Mac support for extending your screen
Can the displayport be daisy chained?
Monitor is set at 4K but does not look 4K during a video call
macOS with HDR mode selected, screen looks pixelated when NOT watching a movie.
Connecting an external monitor to a USB type C port
Resolution and FPS we support for monitors (in one and two monitor situations)
- 1 display: 4K 60Hz
- 2 displays: 2x4K @ 60Hz
Please ensure that your computer and monitor(s) do support such resolution. For more information please visit your computer or monitor manufacturer website.
Dual monitor Mac support for extending your screen
- For Mac with Intel Core Processor: dual monitor can only be supported with the following set-up
- Monitor 1 connected to Logi Dock through HDMI or DisplayPort
- Monitor 2 connected directly to Mac through USB C port
- For Mac with M1 Processor: dual monitor can be supported with the following set-up:
- Monitor 1 connected to Logi Dock through HDMI or DisplayPort
- Monitor 2 connected to Logi Dock through Logi accessory DisplayPort to USB
- For Mac Mini M1:
- Monitor 1 connected to Logi Dock through HDMI or DisplayPort
- Monitor 2 connected to Logi Dock through Logi accessory DisplayPort to HDMI USB
If you connect two Mac monitors to DisplayPort and HDMI on Logi Dock, they will not be able to extend your monitors.
Can the displayport be daisy chained?
DisplayPort Multi-Stream Transport (MST)
|
Resolution |
Max number of monitor |
|
4K 60Hz |
1 |
|
4K 30Hz |
2 |
|
1080P 60Hz |
4 |
|
720P 60Hz |
6 |
If HDMI is connected + 2 DisplayPort monitors in Multi-Stream:
- 1st HDMI: 4K@60
- Display Port 1: 4K@30 or 2560x1080@60
- Display Port 2: 4K@30 or 2560x1080@60
There is a prerequisite that your monitors and computer support DP 1.2 and above, and using DisplayPort Cables. If you unsure, please visit your computer or monitor manufacturer website.
This resolution compatibility has been tested with a limited number of monitors and computers, hence we cannot guarantee that every monitor and computer combination will work with the expected resolution above. For any additional questions, please contact your Logitech representative.
Monitor is set at 4K but does not look 4K during a video call
Check that your HDR setting is off, outside of active video streaming.
macOS with HDR mode selected, screen looks pixelated when NOT watching a movie.
When you do not watch an HDR movie, please untick HDR mode, as it may provide lower resolution.
Connecting an external monitor to a USB type C port
Only monitors connected through HDMI or DisplayPort are supported. If you have a USB type C monitor it is recommended that you use an adapter USB-C to HDMI or USB-C to DisplayPort.
For further support, or if your question is not answered here, please use the "Contact Us" button on the left-hand menu to connect with a ProSupport agent.