If you purchased your SmartDock prior to November 1, 2017, and are using it with the new Surface Pro (2017 model), you may experience fit or alignment issues that affect power button functionality.
Symptoms may include:
Symptoms may include:
- Power button is stuck and you’re unable to power the Surface Pro on or off
- Power button is stuck, but you’re able to turn the Surface Pro on or off
- Power button is stuck and your Surface Pro is in a continuous power cycle loop