Firewall Setup Information for Sync

Below you will find all the information needed to set up your firewall to allow Sync to function on your firewall secured network.

Prerequisites

Firewall Rules:

Protocol	Ports	Source	Destination
TCP, HTTP	443	Sync App Sync Proxy Sync Handler	sync.logitech.com prosupport.logi.com, support.logitech.com (only for accessing support portal) www.logitech.com
TCP, HTTP	443	Sync Proxy Bulk Provisioning	updates.logitech.com updates.vc.logitech.com updates-beta.vc.logitech.com
TCP, HTTP	443	Sync App	cognito-idp.us-west-2.amazonaws.com cognito-idp.us-east-1.amazonaws.com
TCP, HTTP	443	Sync App Sync Proxy	*.cloudfront.net
TCP, MQTT	443	Sync Proxy	a3fejkt9utwjk2-ats.iot.us-west-2.amazonaws.com a3fejkt9utwjk2-ats.iot.us-east-1.amazonaws.com Note: MQTT Protocol doesn't play well with some Web Proxy. Hence it's recommended to bypass proxy for the domains listed above.
TCP, HTTP	443	Sync Logger	e937fa0aeeab484884e6be905b6106bb.us-west-2.aws.found.io
TCP, HTTP	443	Sync Cloud Portal	cdn.lr-ingest.io r.lr-ingest.io
TCP, HTTP	443	Sync App Sync Cloud Portal	releasenotes.vc.logitech.com
TCP, HTTP	443	Sync Cloud Portal	22ulqg35c4-dsn.algolia.net
TCP, HTTP	443	Sync App Sync Cloud Portal	svcs.vc.logitech.com
TCP, HTTP	443	Sync Cloud Portal	sync.logitech.com support.logitech.com support.logi.com youtub.be www.youtube-nocookie.com prosupport.logi.com www.displaylink.com www.logitech.com www.google.com/recaptcha store.servicenow.com/sn_appstore_store.do#!/store download01.logi.com

Sync Portal: You will need to be able to access your Logitech Sync portal to download the provisioning package. The provisioning package is unique to each organization.

File Exceptions: Due to how Sync updates firmware, some anti-virus or Intrusion detection systems may block the installation or running of Sync.

Process	Reason
%ProgramFiles(x86)%\Logitech\LogiSync\ sync-agent\ LogiSyncMiddleware.exe	Responsible for updating Firmware of Logitech Equipment. Sync will not manage or update the core operating system.
LogiSyncInstaller.exe	This is only used for the installation process.