Headset doesn’t enter pairing mode

If your headset doesn’t go into pairing mode, try resetting your headset. This will cause the headset to disconnect and return to the original factory settings.

1. Press the active noise cancellation (ANC) and the volume down “-” buttons for five seconds.

   

   The LED will start pulsing rapidly and the headset will power off.
2. Turn the headset back on — it will return to the default settings.
3. Follow the pairing process.