Setup Guidance | Troubleshooting
SETUP GUIDANCE
For quick interactive setup instructions, go to the interactive setup guide.
HARDWARE SETUP GUIDANCE
SOFTWARE SETUP GUIDANCE
- How to add a new Logitech device with Logitech Options
- Logitech Flow
- Flow network setup check for Mac
- Flow network setup check for Windows
- How to add a new Logitech device with Logitech Options
- Determine if Logitech Flow is enabled
- Set up and enable Logitech Flow for use with a mouse
- Change connection type from Unifying to Bluetooth or Bluetooth to Unifying
- Backup device settings to the cloud in Logitech Options
- Customize desktop layout with Logitech Flow
- Determine if Logitech Flow is enabled
TROUBLESHOOTING
CONNECTIVITY TROUBLESHOOTING
- If you're having trouble connecting, please try this troubleshooting guide.
- Bluetooth mouse or keyboard not recognized after reboot on MacOS (FileVault)
- Resolve Bluetooth Wireless issues on Mac OS X
- Resolve Bluetooth Wireless issues on Windows 10
- Bluetooth troubleshooting for Logitech Bluetooth Mice, Keyboards and Presentation remotes
- Unifying devices not detected after macOS 10.12.1 Sierra update
HARDWARE TROUBLESHOOTING
SOFTWARE TROUBLESHOOTING
- Device does not appear in Logitech Options
- Unable to open files transferred using Logitech Flow on another computer
- Logitech Flow doesn’t work on the login screen or when computer goes into sleep mode
- System Extension Blocked message when installing Logitech Options or LCC
- Logitech Options issues when Secure Input is enabled
- Determine if Logitech Flow is enabled
- Logitech Options and Logitech Control Center macOS message: Legacy System Extension
- Warning message when Logitech device is connected to iPadOS
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