Erratic scrolling with SetPoint when using Chrome, Internet Explorer, or Windows 8 Start screen apps

SetPoint versions 6.50 and later include a smooth scrolling plug-in for Google Chrome and Internet Explorer. If you're having problems with erratic scrolling, please upgrade to SetPoint 6.52 or later, which improves scrolling for these browsers.

After upgrading to SetPoint version 6.52 or later, you may still experience erratic scrolling on individual web sites or pages that implement technologies differently. If you're using Start screen apps in Windows 8, it's also possible that the app you're using can't properly interpret the smooth scrolling function. In this case, you can also disable the SetPoint smooth scrolling plug-in.

• Google Chrome

• Internet Explorer

• Windows 8 Start screen apps

NOTE:  You can disable the SetPoint plug-in for the Internet Explorer and Chrome browsers individually, but if you disable smooth scrolling in SetPoint, it will be disabled for everything: Chrome, Internet Explorer, and the Windows 8 Start screen apps.

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Google Chrome

To disable the Logitech SetPoint smooth scrolling plug-in for Google Chrome:

1. Launch Chrome.

2. Click the icon on the upper-right corner and select Settings.

   

3. Select Extensions > Logitech SetPoint and clear Enabled.

   

   NOTE:  To enable the smooth scrolling plug-in, follow the steps above, and in step 3, click Enable.

4. Close and re-open your browser for the settings to take effect.

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Internet Explorer

To disable the Logitech SetPoint smooth scrolling plug-in for Internet Explorer:

1. Select Control Panel > Network and Internet > Internet Options.

2. On the Programs tab, click Manage add-ons.

   

3. Select Logitech SetPoint and then click Disable.

   NOTE:  If the plug-in is currently disabled, the Enable button will appear instead.

   

4. Click Close to close the dialog box.

   NOTE:  To enable the smooth scrolling plug-in, follow the steps above, and in step 4, click Enable.

5. Close and re-open your browser for the settings to take effect.

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Windows 8 Start screen apps

If scrolling is too fast or too slow with some of your Windows 8 Start screen apps, try the following:

• If your mouse has a Scroll Left and Scroll Right function, use that instead of the scroll wheel.

• Disable Smooth Scrolling in SetPoint:

  1. Launch SetPoint by clicking the SetPoint icon  in the Notification area and select Mouse and Keyboard Settings.

  2. Click on Pointer Settings, and clear Enable Smooth Scrolling.

     

  3. Click Apply and then OK to exit the SetPoint User Interface.

  NOTE:  When you disable smooth scrolling in SetPoint, it will be disabled for everything: Chrome, Internet Explorer, and the Windows 8 Start screen apps.