Getting Started - K380 Multi-Device Bluetooth Keyboard

Setup Guidance | Troubleshooting

SETUP GUIDANCE

HARDWARE SETUP GUIDANCE

• Re-pair a Bluetooth device to the K380 keyboard
• Connect the K380 keyboard to an iPad or iPhone
• Connect your Logitech Bluetooth device

SOFTWARE SETUP GUIDANCE

• Manually select the operating system for the K380 keyboard
• Backup device settings to the cloud in Logitech Options
• Logitech Options permission prompts on macOS Big Sur, macOS Catalina, and macOS Mojave

TROUBLESHOOTING

CONNECTIVITY TROUBLESHOOTING

• If you're having trouble connecting, please try this troubleshooting guide.
• Bluetooth mouse or keyboard not recognized after reboot on MacOS (FileVault)
• Warning message when Logitech device is connected to iPadOS
• Logitech Bluetooth keyboard unable to pair with Android 7.x device
• Bluetooth device doesn’t work after computer wakes from sleep mode
• Unifying devices not detected after macOS 10.12.1 Sierra update

HARDWARE TROUBLESHOOTING

• K380 keyboard does not work or loses connection frequently
• Bluetooth device doesn’t work after computer wakes from sleep mode

SOFTWARE TROUBLESHOOTING

• System Extension Blocked message when installing Logitech Options or LCC
• Logitech Options issues when Secure Input is enabled
• Unifying devices not detected after macOS 10.12.1 Sierra update