Deploy Script DFU on Windows through Intune (win32 app)

Summary

The Logitech Script DFU software is a tool to update firmware of supported devices. Intended to be used by IT Managers and Administrators.

IMPORTANT: 

Deployment type should be Install and Available, NOT Required.  This will prevent devices becoming unusable during critical work use.  For example if the client (user) is in the middle of a presentation, or critical work, they will lose keyboard input during this time.

Install behaviour must be set to USER, not SYSTEM or users will not see the pop-ups (even if scripted in)

For easier printing and sharing, a PDF of this process can be found here.

Download Logitech Software

1. Download the Logitech ScriptDFU software from the following link
2. Create a new folder in the C drive: c:\Scriptdfu and move the file into that folder
3. Download the Microsoft Content Prep Tool (IntuneWinAppUtil.exe) https://github.com/Microsoft/Microsoft-Win32-Content-Prep-Tool
4. Extract the downloaded zip file and copy the IntuneWinAppUtil.exe file into the c:\IntuneWinAppUtil folder.

Create the Intunewin file

1. Open a CMD prompt with the administrator privileges and navigate to the folder you copied the Intune Win32 Content prep tool in. For example:  c:\IntuneWinAppUtil.
2. Run the IntuneWinAppUtil.exe command and fill in the following information;

Source folder: c:\ScriptDFU

Setup file : logitech_dfu.exe

Output folder : c:\ScriptDFU

Specify the Catalog folder :No

3. Press Enter
4. In a few seconds the .intunewin file is created, located at c:\ScriptDFU\logitech_dfu.intunewin

Upload file in Intune Portal

1. Log into your Intune portal.
2. Go to Client Apps

3. Go to Apps
   
4. Add a new App.
   
   
5. Under others, choose Windows-app (Win32), then click Select.
   
6. Add the App Package file, this is the Setup_8.40.174.intunewin file that you created above.
   
7. Add the App Information, you can customize this as needed
   

8. In the Program, make the following changes:  For the Install commands please refer to the software manual and click Next
1. Install command: logitech_dfu.exe /available /list /fw_version /wait /pop-up /output c:\Script_DFU_Outputuser.txt /upgrade_latest
2. Uninstall command: "logitech_dfu.exe" 
3. Install behavior: User
4. Device restart behavior: No specific action
5. Return code: Leave as system default

9. Set the requirements and click Next:
   1. x64 architecture
   2. Windows 10 1607

10. Detection rules:  To create a manually configured detection rule, Click Add and use these settings:  Once completed click Next
1. Rule Type: File
2. Path: C:\
3. File: Script_DFU_Outputuser.txt
4. Detection Method: File or Folder Exists

11. Assignment:
1. Add it to the required group.
2. Make sure to hide all Toast Notifications.
3. Click Next -> Create.

Verify Install

1. Go to the Apps List
2. Drill Down into the Application you just created
3. Click on Device Install Status
4. Check for any failed systems.

Troubleshooting

Drill down into the Managed Apps for the failed system

1. Go To Devices -> All Devices -> Select the computer failed and then select Managed Apps
   

2. Click on collect Logs and enter the path %temp%/xlog_logitech  In a few minutes, the log file will be ready to download.
3. You can also go to the system directly and open the Result file.
4. Open the Command prompt, with administrator privileges
5. Type  echo %errorlevel% -0 
6. 0 = Success and 3010 = Failed

Note: If you see error code 3010 - You will need to restart the system and try the installation

Once you have resolved the issue you can re-deploy to the system by removing it from the deployment group, restarting the Intune services or rebooting the system and adding it back to the deployment group